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Signed in as:
filler@godaddy.com
1. Introduction
Welcome to Omniway. These Terms and Conditions govern your access to and use of our website www.omniwayhub.com and the purchase of products from our online store. By using our website or making a purchase, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.
2. Definitions
• “We,” “Us,” “Our” refer to Omniway, the owner and operator of the website.
• “You” and “Your” refer to the user, visitor, or customer using our website.
• “Products” refer to the items available for purchase on our website.
• “Website” refers to our online store located at [Insert Website URL].
3. Use of Website
• Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website. By accessing or using the site, you represent that you meet this eligibility requirement.
• Account Creation: When creating an account on our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
• Prohibited Conduct: You agree not to use our website for any unlawful purpose or in any way that could harm, disable, overburden, or impair the site. You also agree not to interfere with the security-related features of the site or attempt to gain unauthorized access to any portion of the website.
4. Orders and Payments
• Order Acceptance: All orders placed through our website are subject to acceptance by Omniway. We reserve the right to refuse or cancel any order at our discretion, including for pricing errors, product availability, or suspected fraud.
• Pricing and Payment: Prices are listed in [Currency] and are subject to change without notice. Payment must be made at the time of purchase using the payment methods provided on our website. We use secure payment gateways to process your payments, and by providing your payment information, you authorize us to charge the applicable amount.
• Taxes: You are responsible for any applicable sales tax, value-added tax (VAT), or other taxes associated with your purchase.
5. Shipping and Delivery
• Shipping: Shipping costs and delivery times vary depending on your location and the shipping method selected.
• Delivery Times: While we strive to meet estimated delivery times, we cannot guarantee exact delivery dates. Delays may occur due to factors beyond our control, such as customs clearance, natural disasters, or carrier issues.
• Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.
• Risk of Loss: All items purchased from Omniway are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
7. Intellectual Property
• Ownership: All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Omniway or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
• License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works from any part of our website without our express written permission.
• Trademarks: All trademarks, service marks, and trade names displayed on our website are the property of Omniway or their respective owners. Unauthorized use of these trademarks is strictly prohibited.
8. Limitation of Liability
• Disclaimer of Warranties: Our website and products are provided “as is” and “as available” without any warranties, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Limitation of Liability: In no event shall Omniway, its affiliates, or its suppliers be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from your use of the website or purchase of products shall not exceed the amount paid by you for the products in question.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you agree to the practices described in the Privacy Policy.
10. Governing Law and Dispute Resolution
• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of United States/Virginia, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising out of or relating to these Terms and Conditions, your use of our website, or your purchase of products shall be resolved through binding arbitration in Norfolk, Virginia, in accordance with the rules of American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
• Exception to Arbitration: Notwithstanding the foregoing, Omniway reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent the unauthorized use or abuse of our website.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for any updates. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
12. Termination
We may terminate or suspend your access to the website, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms and Conditions. Upon termination, your right to use the website will immediately cease.
13. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Omniway regarding your use of our website and the purchase of products. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Omniway
440 Monticello Ave Ste 1802 #685944, Norfolk, Virginia 23510
757-957-3055
1. Returns
We want you to be completely satisfied with your purchase from Omniway. If for any reason you are not happy with your order, you may return it within 30 days of the delivery date for a refund or exchange. Please note the following conditions apply:
• Items must be unused, unworn, and in their original packaging with all tags attached.
• Custom or personalized items are not eligible for returns unless they arrive damaged or defective.
2. How to Initiate a Return
To initiate a return, please follow these steps:
1. Contact Us: Email our customer service team at support@omniwayhub.com with your order number and a brief explanation of the reason for the return.
2. Receive a Return Authorization: Once we review your request, we will provide you with a Return Authorization Number and detailed instructions on how to return your item(s).
3. Ship the Item: Please securely pack the item(s) in their original packaging and include the Return Authorization Number. You are responsible for the shipping costs of returning the item unless the item was received damaged or defective.
3. Refunds
• Once we receive and inspect your returned item(s), we will notify you via email of the approval or rejection of your refund.
• Approved refunds will be processed within 7 days and automatically applied to your original method of payment.
• Shipping costs are non-refundable, except in cases where the item arrived damaged or defective.
4. Exchanges
If you wish to exchange an item, please follow the same steps outlined in the “How to Initiate a Return” section. Once we receive the item, we will process the exchange and ship the new item to you.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or a full refund, including shipping costs. Please provide photos of the damage or defect to help us process your claim quickly.
6. Non-Returnable Items
The following items are non-returnable:
• Gift cards
• Downloadable software products
• Custom or personalized products
7. International Returns
For international orders, customers are responsible for return shipping costs, customs duties, and any other fees associated with returning the item(s) to us.
8. Contact Information
If you have any questions about our return policy or need assistance with your return, please contact us at support@omniwayhub.com or 757-957-3055.
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